We typically process orders within 3-5 business days from time of payment unless otherwise noted. You will be notified via email when your order ships. Actual transit time from the point of shipment will vary by destination.
Domestic shipping costs only apply to the 48 continuous states. Alaska and Hawaii residents, please contact us for a accurate rate.
If your order is returned to us and needs to be reshipped, additional shipping fees will apply.
International customers are solely responsible for all brokerage, VAT and duties upon import. STUDIO HRUSKAA will not refund, reimburse, or pay any or all of these fees under any circumstances. We advise your contact your local customs office prior to placing an order to determine what the fees will be.
The length of transit time could be impacted by the processing through the destination country's customs department.
RETURN & EXCHANGE POLICY
While we hope you love your piece, we are willing to work through any issues concerning your satisfaction. We stand behind what we do and want you ro be completely satisfied with your purchase.
Please contact us within 24 hours of delivery so we can discuss a solution together by means of an in-store credit or exchange. Refunds are offered only under extraordinary circumstances. The item needs to be shipped back within 14 days of delivery and must be received back in its new form and original packaging in order to qualify. It will be the responsibility of the buyer to pay for any additional associated shipping costs.
Questions? Please write to us and we will assist in any way possible.